第1章 數(shù)智時(shí)代下的柔性優(yōu)勢(shì)········································1
市場(chǎng)為何呼喚柔性·····················································2
1．企業(yè)中的人文關(guān)懷··········································2
2．情懷也是生產(chǎn)力·············································3
3．治愈萬(wàn)物的柔性力··········································4
柔性領(lǐng)導(dǎo)力的概念·····················································6
1．更為人性化的管理··········································7
2．重視傾聽(tīng)的作用·············································8
3．鼓勵(lì)參與式?jīng)Q策·············································9
4．關(guān)注社會(huì)效益···············································10
5．創(chuàng)建多元性中的和諧關(guān)系································11
6．長(zhǎng)期主義的導(dǎo)向············································12
7．理性與感性的結(jié)合·········································13
柔性領(lǐng)導(dǎo)力的普適性·················································14
1．當(dāng)領(lǐng)導(dǎo)者為男性時(shí)·········································14
2．當(dāng)領(lǐng)導(dǎo)者為女性時(shí)·········································15
3．雌雄同體的領(lǐng)導(dǎo)者·········································16
4．家庭場(chǎng)景中的剛與柔······································18
第2章 上善若水的領(lǐng)導(dǎo)力·············································21
水哲學(xué)與領(lǐng)導(dǎo)力的聯(lián)想·············································22
中國(guó)的水哲學(xué)··························································24
1．弱之勝剛，柔之勝剛······································24
2．道法自然，大道至簡(jiǎn)······································26
3．潤(rùn)物無(wú)聲，善行無(wú)痕······································27
4．君子如水，隨方就圓······································29
水的形態(tài)——六個(gè)領(lǐng)導(dǎo)力原則·····································31
1．海洋般的包容原則·········································32
2．河流般的協(xié)作原則·········································34
3．湖水般的共情原則·········································35
4．瀑布般的賦能原則·········································36
5．雨水般的利他原則·········································37
6．水滴般的堅(jiān)韌原則·········································38
第3章 海洋般的包容原則·············································40
博覽天下的視野·······················································42
1．打造前瞻性思維············································43
2．全球化的站位···············································47
3．指引方向的能力············································51
海納百川的胸懷·······················································52
1．兼容并蓄的人才管理······································53
2．打造平等包容的文化······································56
擁抱變化的格局·······················································59
1．永遠(yuǎn)不變的是變化·········································60
2．打破創(chuàng)新的障礙············································62
實(shí)踐建議································································65
第4章 河流般的協(xié)作原則·············································69
共生思維是躍進(jìn)的起航點(diǎn)··········································71
1．打破組織邊界···············································73
2．信任是共贏的基礎(chǔ)·········································74
3．真誠(chéng)是最強(qiáng)的連接紐帶···································78
協(xié)作造就協(xié)同效應(yīng)····················································80
1．將員工凝聚在一起·········································81
2．搭建核心團(tuán)隊(duì)···············································84
3．招攬?zhí)煜掠⒉艦榧河谩ぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁぁ?6
4．善待員工，人才才會(huì)源源不斷··························88
滋養(yǎng)組織走向共贏····················································91
1．己欲達(dá)而達(dá)人的人才理念································91
2．精神與物質(zhì)的兼容并蓄···································92
3．與社會(huì)環(huán)境共融共生······································94
實(shí)踐建議································································96
第5章 湖水般的共情原則···········································100
冷靜是領(lǐng)導(dǎo)的必備特質(zhì)···········································102
1．處變不驚的能力··········································103
2．面對(duì)困難時(shí)做正確的事·································105
做一位有共情思維的領(lǐng)導(dǎo)者·····································106
1．同理心——從員工角度看問(wèn)題························107
2．換位思考——從老板視角看問(wèn)題·····················108
3．共情換來(lái)相互成就·······································110
透明化溝通——反思和反饋的重要性··························113
1．像鏡子一樣反思自省····································113
2．打造積極的反饋文化····································117
3．真誠(chéng)開(kāi)放的溝通加強(qiáng)組織認(rèn)同感·····················120
實(shí)踐建議······························································122
第6章 瀑布般的賦能原則···········································126
唯有激情才能帶來(lái)力量···········································128
1．激情創(chuàng)造成功的開(kāi)始····································129
2．打造有激情和活力的企業(yè)文化························130
執(zhí)勇氣之劍開(kāi)辟革新道路········································133
1．機(jī)會(huì)來(lái)臨時(shí)要勇往直前·································133
2．在旋渦中蓄勢(shì)待發(fā)·······································137
激發(fā)團(tuán)隊(duì)的無(wú)限潛能···············································139
1．言語(yǔ)激勵(lì)為團(tuán)隊(duì)注入能量······························140
2．通過(guò)團(tuán)隊(duì)教練激發(fā)團(tuán)隊(duì)斗志···························143
3．構(gòu)筑身份認(rèn)同感引爆團(tuán)隊(duì)······························146
由動(dòng)入靜，放下也需要勇氣·····································147
1．急流勇退也需要勇氣····································147
2．危機(jī)后的反超力··········································149
實(shí)踐建議······························································150
第7章 雨水般的利他原則···········································154
善意的力量···························································156
1．善待員工的HR理念····································157
2．成全與造就他人··········································159
利他的經(jīng)營(yíng)思維·····················································161
1．敬天愛(ài)人的價(jià)值觀·······································162
2．社會(huì)責(zé)任感是種使命····································164
普惠式的仁愛(ài)之心··················································167
1．使命是行動(dòng)不是口號(hào)····································167
2．感恩和回報(bào)是一種境界·································170
實(shí)踐建議······························································172
第8章 水滴般的堅(jiān)韌原則···········································174
成功需要一顆堅(jiān)定的決心········································177
1．確定目標(biāo)后就要堅(jiān)定向前······························177
2．努力爭(zhēng)取之后再論成敗·································181
3．堅(jiān)持走過(guò)“第三天”·······································182
減少摩擦的柔性管理哲學(xué)········································183
1．建立柔性的矛盾協(xié)調(diào)機(jī)制······························184
2．善待不合格的員工·······································186
發(fā)揮水滴石穿的堅(jiān)韌精神········································188
1．用長(zhǎng)期的確定性應(yīng)對(duì)短期的不確定性···············189
2．用行者精神培養(yǎng)組織的韌性···························191
以柔克剛是種內(nèi)力··················································193
1．示弱的力量················································194
2．堅(jiān)毅的弱者················································195
實(shí)踐建議······························································196
參考文獻(xiàn)····································································200
結(jié)語(yǔ)··········································································201
鳴謝··········································································207